Comparison
RetentionKit vs Loox
Loox does photo reviews well — but doesn't run a loyalty program at all.
Feature
RetentionKit
Loox
Loyalty program
Product reviews
Referral program
Photo & video reviews
Site / brand reviews
AI review insights
Unified moderation inbox
Product Q&A
Loyalty tiers (Bronze/Silver/Gold)
Birthday bonuses
1-click import from competitors
Manual / CSV
Google rich-snippet feed
All three programs in one bill
Free plan
Up to 500 orders/mo
Starting paid price
$29/mo
Starts at $9.99/mo, scales with order volume.
Built for Shopify-native UI
Varies
Where Loox falls short
- No loyalty program
- No referral program
- Reviews-only — still need 2 more apps
Why merchants pick RetentionKit
- Loyalty + reviews + referrals in one app
- Free plan with unlimited reviews
- Single bill, predictable pricing
- Installs in under 2 minutes