Comparison
RetentionKit vs Yotpo
Yotpo Reviews is powerful — but loyalty is a separate, enterprise-priced product.
Feature
RetentionKit
Yotpo
Loyalty program
Product reviews
Referral program
Limited
Photo & video reviews
Site / brand reviews
AI review insights
Enterprise tier
Unified moderation inbox
Product Q&A
Paid add-on
Loyalty tiers (Bronze/Silver/Gold)
Birthday bonuses
1-click import from competitors
Manual / CSV
Google rich-snippet feed
Paid add-on
All three programs in one bill
Free plan
Up to 500 orders/mo
Starting paid price
$29/mo
loyalty starts at $199/mo.
Built for Shopify-native UI
Varies
Where Yotpo falls short
- Loyalty is sold separately at enterprise pricing
- Steep learning curve
- Aggressive upsell to paid tiers
Why merchants pick RetentionKit
- Loyalty + reviews + referrals in one app
- Free plan with unlimited reviews
- Single bill, predictable pricing
- Installs in under 2 minutes